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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be authorizing by your credit card bank as soon as submitted your order. We do not charge your credit card until item(s) being shipped. Your credit card will be charged within 24 hours prior to shipment of your item(s).

ORDER CANCELLED/VOID: Your back order will be cancel without notice; if back ordered over 30 days since submitted (credit card information VALID up to 30 days since submitted).